Listen, understand, respond: practised out loud, before the real conversation.
Listening to a colleague, receiving criticism, announcing a delay. Everyday conversations, practised out loud with the AI-Trainer, for every role, with Feedback after every Simulation.
Five ready-made Situations on everyday conversations
For every role, not only for people who manage others
After every Simulation, Feedback on five observable criteria
Arenia currently runs in Italian: Situations, the AI-Trainer's voice and the Feedback are in Italian.
Simulation FeedbackAsks open questions to understand what the colleague is going throughone of the five criteria of “Listening to a colleague under pressure” · illustrative example
Five ready-made Situations, for every role
Pick one: who is on the other side, what you have to obtain, which criteria the Feedback covers.
Ready-made SituationSoft skills
Listening to a colleague under pressure
In Arenia: «Ascoltare un collega sotto pressione»
The AI-TrainerA colleague who coordinates the administration team: under pressure, her workload almost doubled, she needs to talk about it with someone.
The person practisingReally listen to a colleague under pressure and help her choose a first step herself.
The five Feedback criteria · 1–5 scale · in Italian in the product
Asks open questions to understand what the colleague is going throughFa domande aperte per capire che cosa sta vivendo la collega
Rephrases what they heard in their own wordsRiformula con parole proprie quello che ha sentito
Acknowledges the colleague's strain before proposing anythingRiconosce la fatica della collega prima di proporre qualcosa
Lets her speak without interrupting or giving hasty adviceLascia parlare senza interrompere né dare consigli affrettati
Helps the colleague choose a concrete first step herselfAiuta la collega a scegliere da sé un primo passo concreto
As soon as the Simulation ends, the Participant reads their Feedback.
Five criteria on a 1–5 scale and a pointer for the next attempt.
All the Feedback stays in their Individual Sheet, dated.
It describes behaviours in a Situation: it is not a judgement of the person.
Simulation Feedbackillustrative example
Situation · Listening to a colleague under pressure
Asks open questions to understand what the colleague is going through4/5
Rephrases what they heard in their own words3/5
Acknowledges the colleague's strain before proposing anything3/5
Lets her speak without interrupting or giving hasty advice2/5
Helps the colleague choose a concrete first step herself3/5
For the next Simulation: when your colleague pauses, wait before replying and rephrase what you heard. Advice can come later, and it is better if she finds it herself.
How it works, in practice
Choose or create the Situation
A ready-made Situation, or yours: from a website or a PDF.
The Participant talks out loud with the AI-Trainer
From their own login, whenever they need to, in Italian. The AI-Trainer plays the colleague, or the manager.
Read the Feedback, and try again
Five criteria and a pointer. Try again until the conversation holds.
Only the microphone, never the camera. The other party is declared as artificial intelligence. Arenia does not keep audio or video recordings of the Simulation.
Every role has its difficult conversations.
Not only for people who lead a team: for anyone who works with colleagues, managers and customers.
What it trains well, and what it does not
Arenia does not replace the trainer: it amplifies practice and makes it visible.
Works well
Rephrasing before replyingA precise gesture: under pressure you either do it or you don't.
Saying something uncomfortableA delay to announce, criticism to receive, an idea to get approved: holding your position while keeping the relationship open.
Not filling silencesLeaving the floor to the other person, even when the pause feels heavy.
Not the right place
Body languageThe Feedback is written on the text of the conversation: eye contact, posture and expression are left out.
The climate of a groupA tense meeting, a team that lacks trust: these are dynamics among several people, and they are worked on in the classroom.
A judgement of the personThe Feedback describes behaviours in a Situation, not a character trait.
You can start today, in four steps
From the trial to your people's first Simulation, without waiting for anyone.
Try it free
5 Simulations out loud, each followed by your Feedback. All you need is your email.
It is a practice conversation with an artificial counterpart, the AI-Trainer, within a specific Situation. The Participant speaks out loud, the AI-Trainer responds to what it hears, and after every Simulation comes Feedback on five observable criteria.
Yes. The five ready-made Situations concern anyone who works with others: a colleague under pressure, criticism, a delay, a manager to persuade. For a manager's conversations there is the page on leadership.
Not empathy as a personal trait: the behaviours that make it visible in a conversation. Acknowledging what the other person feels, rephrasing, not jumping straight to the solution. The Feedback describes them on a 1–5 scale; it is not a judgement of the person.
The Participant, in their Individual Sheet. A company buying for itself manages who practises but does not read the Individual Sheets. If the practice comes through a training provider, the trainer reads them in the Trainer Area and the client receives the Class Sheet, without names. It is never used to compare people or for personnel decisions.
Yes. The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback; all you need is your email: try it free (page in Italian). After purchase you also find the five soft skills Situations.
Other areas
The same way of practising, on other conversations.
The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback: all you need is your email. After purchase you also find the five soft skills Situations, plus the one on your own case.
