When there's a deal to close

You defend a price better when you have defended it before.

Hold the price, understand why the customer is putting things off, close on a step with a date. Practised out loud with the AI-Trainer, which plays the customer, before the real negotiation.

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  • Two ready-made Situations: the higher quote and the customer who puts off the decision
  • With purchase, the Situation on your own case for your Participants, created from a website or a PDF
  • After every Simulation, Feedback on five observable criteria

Arenia currently runs in Italian: Situations, the AI-Trainer's voice and the Feedback are in Italian.

A negotiation at the table: two professionals examine the documents facing the other party
Simulation Feedback Taking the price objection on board one of the five criteria of “The quote higher than the competitor's” · illustrative example

Two ready-made Situations, and yours

Pick one: who is on the other side, what you have to obtain, which criteria the Feedback covers.

Ready-made Situation Sales techniques

The quote higher than the competitor's

In Arenia: «Il preventivo più caro della concorrenza»

The AI-TrainerPurchasing manager at a cleaning products company: has compared your quote with the competitor's and says yours costs more.

The person practisingHold the price without giving a discount and obtain a trial: samples and a trial order on one product.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Taking the price objection on boardAccoglienza dell'obiezione sul prezzo
  • Analysing the comparisonAnalisi del confronto
  • Total cost of the supplyCosto complessivo della fornitura
  • Holding the priceTenuta del prezzo
  • Closing on a trialChiusura sulla prova
Buy and practise Try it free first
Ready-made Situation Sales techniques

The customer who puts off the decision

In Arenia: «Il cliente che rimanda la decisione»

The AI-TrainerHead of administration at a services company: after a good presentation she has gone quiet and has been putting things off for six weeks.

The person practisingFind out why the deal has stalled and close with a yes, a no or a step with a date.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Recognising the stallRiconoscimento dello stallo
  • Diagnostic questionDomanda diagnostica
  • Reducing the riskRiduzione del rischio
  • A graceful way outVia d'uscita elegante
  • Commitment with a dateImpegno con data
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Your own Situation included in the price

Your terms, in front of a customer who negotiates

Start froma website or a PDF: your product, your customer, your organisation.

A websiteA PDF

What you can create

A saleA negotiationAn unhappy customerA team member

The FeedbackFive criteria written for your case, as for the ready-made Situations.

Buy and create yours How it is created

Feedback after every simulated negotiation

  • As soon as the Simulation ends, the person negotiating reads their Feedback.
  • Five criteria on a 1–5 scale and a pointer for the next attempt.
  • All the Feedback stays in their Individual Sheet, dated.
  • It describes behaviours in a Situation: it is not a judgement of the person.

How it works, in practice

  1. Choose or create the Situation

    A ready-made Situation, or yours: from a website or a PDF.

  2. The negotiator talks out loud with the AI-Trainer

    From their own login, whenever they need to, in Italian. The AI-Trainer plays the customer who negotiates.

  3. Read the Feedback, and try again

    Five criteria and a pointer. Try again until the conversation holds.

Only the microphone, never the camera. The other party is declared as artificial intelligence. Arenia does not keep audio or video recordings of the Simulation.

Two professionals facing each other at a long meeting table

You learn to negotiate by negotiating.

The higher quote and the customer who puts things off: practised beforehand, where mistakes cost nothing.

What it trains well, and what it does not

Arenia does not replace the trainer: it amplifies practice and makes it visible.

Works well

  • The price objectionTaking it on board, understanding it, responding without conceding by reflex.
  • The “I'll think about it”Understanding what is blocking the decision and asking for a commitment with a date.
  • Holding firmStaying with your proposal when the other person insists.

Not the right place

  • Multi-party negotiationCommittees, purchasing departments, tenders: there strategy matters, and it is prepared with your manager.
  • Contract clausesComplex legal and contractual terms are not negotiated in a simulated conversation.
  • A judgement of the personThe Feedback describes behaviours in a Situation, not how good someone is at negotiating.

You can start today, in four steps

From the trial to your people's first Simulation, without waiting for anyone.

  1. Try it free

    5 Simulations out loud, each followed by your Feedback. All you need is your email.

    Try it free

  2. Buy online

    By card, per Participant, from one to twelve months. Prices are public.

    See pricing →

  3. Set up the practice

    Choose the ready-made Situations or create yours, from a website or a PDF.

    How it is created →

  4. Invite your people

    Each person gets their own login and practises when they need to.

    Buy →

From 100 Participants up: ask us for a quote. Selling training? Pricing for training providers.

Questions about negotiation practice

If your question isn't here, the quickest answer is to try it: a spoken Simulation, free.

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Two: the quote higher than the competitor's and the customer who puts off the decision, in the group of sales Situations. For your own negotiation there is the Situation on your own case: after purchase you create it from a website or a PDF, and it is included in the price.

Yes, by putting it into the Situation on your own case: start from your website or a PDF, try it and give it to your Participants. If you want us to prepare it, that is a separate offer: let's talk.

No. The Participant enters the Situation and speaks: no instructions to write, no tools to choose, nothing to configure. You need a microphone; you do not need a camera.

The Participant, in their Individual Sheet. A company buying for itself manages who practises but does not read the Individual Sheets. If the practice comes through a training provider, the trainer reads them in the Trainer Area and the client receives the Class Sheet, without names. It is never used to compare people or for personnel decisions.

Yes. The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback; all you need is your email: try it free (page in Italian). After purchase you also find the two negotiation Situations, and you can create the one on your own case.

Other areas

The same way of practising, on other conversations.

A professional in a navy suit on the phone with a customer, in a bright office SalesWhen you bring in a new salesperson. A manager talks with a colleague in a one-to-one meeting, at a meeting-room table LeadershipWhen you promote a new manager. Two colleagues in jackets talk and listen to each other in a bright office Soft skillsWhen the hard part is working with others. A customer care agent with a headset talks with a customer in front of the computer Unhappy customersWhen a customer calls angry. A candidate in a camel blazer, seated at the table, listens attentively to two interviewers in a bright office Job interviewsWhen someone is preparing for an interview. A trainer leads a small group in a bright meeting room, with a screen Corporate trainingWhen a company course ends in the classroom. Hands on a laptop on a light wooden table, next to documents and a glass of water Your own caseWhen the conversation that matters is yours alone.

Try a Simulation yourself.

The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback: all you need is your email. After purchase you also find the two negotiation Situations, and you create the one on your own case.

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For your company: pricing and terms. Selling training? Pricing for training providers.

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