When you promote a new manager

The manager's difficult conversation, practised before it happens for real.

Difficult feedback, delegation, conflict in the team. A new manager tries them out loud with the AI-Trainer, which plays the team member, and reads their Feedback after every Simulation.

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  • Six ready-made leadership Situations; with purchase, the Situation on your own case for your Participants
  • The AI-Trainer plays the team member: gets defensive, plays things down, changes the subject
  • After every Simulation, Feedback on five observable criteria

Arenia currently runs in Italian: Situations, the AI-Trainer's voice and the Feedback are in Italian.

A manager talks with a colleague in a one-to-one meeting, at a meeting-room table
Simulation Feedback Starts from facts, not judgements one of the five criteria of “Giving difficult feedback” · illustrative example

Six ready-made leadership Situations

Pick one: who is on the other side, what you have to obtain, which criteria the Feedback covers.

Ready-made Situation Leadership

Giving difficult feedback

In Arenia: «Dare un feedback difficile»

The AI-TrainerA senior team member, capable and reliable until now, who has lately been making mistakes: faced with criticism, she gets defensive.

The person practisingTell a capable team member what is not working, starting from the facts, and close with a shared plan.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Starts from facts, not judgementsParte dai fatti, non dai giudizi
  • Combines firmness and respectTiene insieme fermezza e rispetto
  • Listens to the defence without giving inAscolta la difesa senza cedere
  • Builds the plan togetherCostruisce il piano insieme
  • Closes with commitments and a dateChiude con impegni e una data
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Ready-made Situation Leadership

Delegating to someone who already has too much

In Arenia: «Delegare a chi ha già troppo»

The AI-TrainerThe most experienced person in the team: good, but with a full diary and a delegation that went badly behind him.

The person practisingHand an important task to someone already loaded, with a clear goal, autonomy, resources and check-ins.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Clarifies the goal and the expected resultChiarisce obiettivo e risultato atteso
  • Defines the autonomyDefinisce l'autonomia
  • Addresses workload and resourcesAffronta carico e risorse
  • Hears out the resistanceRaccoglie le resistenze
  • Sets the check-insFissa le verifiche
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Ready-made Situation Leadership

A conflict between two team members

In Arenia: «Un conflitto fra due collaboratori»

The AI-TrainerA team member angry with a colleague who does not keep her informed: she wants you to take her side straight away.

The person practisingLower the tension, stay impartial and reach a concrete agreement that lasts.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Lowers the tensionAbbassa la tensione
  • Stays impartialResta imparziale
  • Brings out the interestsFa emergere gli interessi
  • Builds options togetherCostruisce opzioni insieme
  • Closes with an agreement that can be checkedChiude con un accordo verificabile
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Ready-made Situation Leadership

Re-engaging a team member who has switched off

In Arenia: «Riaccendere un collaboratore spento»

The AI-TrainerA team member who used to bring ideas, switched off for months: does the minimum, stays silent in meetings or makes bitter jokes.

The person practisingFind out what switched him off and agree with him on a goal that interests him.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Looks for the real causesCerca le cause vere
  • Listens and acknowledgesAscolta e riconosce
  • Reconnects to the purposeRicollega al senso
  • Builds a goal with himCostruisce un obiettivo con lui
  • Closes with a mutual commitmentChiude con un impegno reciproco
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Ready-made Situation Leadership

Getting a change accepted

In Arenia: «Far accettare un cambiamento»

The AI-TrainerThe person who knows the current system best and whom the team listens to: if she resists, the team resists.

The person practisingExplain why things are changing, take fears and objections on board and involve her in the how.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Explains the whySpiega il perché
  • Takes objections and fears on boardAccoglie obiezioni e paure
  • Involves her in the howCoinvolge nel come
  • Makes the change concreteRende concreto il cambiamento
  • Closes with a first stepChiude con un primo passo
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Ready-made Situation Leadership

Saying no to a promotion

In Arenia: «Dire no a una promozione»

The AI-TrainerA good team member who had applied to be team coordinator: disappointed, he found out from an email that the role went to someone else.

The person practisingExplain a promotion that did not come, honestly, take the disappointment on board without empty promises and build a growth plan.

The five Feedback criteria · 1–5 scale · in Italian in the product

  • Explains the decision openlySpiega la decisione con trasparenza
  • Acknowledges worth and disappointmentRiconosce valore e delusione
  • Makes no empty promisesNon fa promesse vuote
  • Builds a growth planCostruisce un piano di crescita
  • Closes with timing and a check-inChiude con tempi e verifica
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Your own Situation included in the price

A conversation in your organisation

Start froma website or a PDF: your product, your customer, your organisation.

A websiteA PDF

What you can create

A saleA negotiationAn unhappy customerA team member

The FeedbackFive criteria written for your case, as for the ready-made Situations.

Buy and create yours How it is created

Feedback after every simulated conversation

  • As soon as the Simulation ends, the manager reads their Feedback.
  • Five criteria on a 1–5 scale and a pointer for the next attempt.
  • All the Feedback stays in their Individual Sheet, dated.
  • It describes behaviours in a Situation: it is not a judgement of the person.

How it works, in practice

  1. Choose or create the Situation

    A ready-made Situation, or yours: from a website or a PDF.

  2. The manager talks out loud with the AI-Trainer

    From their own login, whenever they need to, in Italian. The AI-Trainer plays the team member.

  3. Read the Feedback, and try again

    Five criteria and a pointer. Try again until the conversation holds.

Only the microphone, never the camera. The other party is declared as artificial intelligence. Arenia does not keep audio or video recordings of the Simulation.

Two colleagues in discussion at a meeting-room table

The difficult conversation, practised first.

The team member gets defensive, plays it down, changes the subject. Better to find that out in a Simulation.

What it trains well, and what it does not

Arenia does not replace the trainer: it amplifies practice and makes it visible.

Works well

  • Opening the conversationThe first sentences set the tone: you practise them until they sound right.
  • Staying on the pointListening to the defence without giving in, and without raising your voice.
  • The final agreementConcrete commitments and a date, instead of a “let's catch up”.

Not the right place

  • A relationship built over yearsA relationship built over time cannot be compressed into one conversation.
  • Group dynamicsA meeting of six, the balance between departments, internal politics: these are discussed in the classroom or with your own manager.
  • A judgement of the managerThe Feedback describes behaviours in a Situation: it does not say what kind of manager someone is.
In a bright small meeting room a manager talks with a young team member who listens, both seated at the same table.

You can start today, in four steps

From the trial to your people's first Simulation, without waiting for anyone.

  1. Try it free

    5 Simulations out loud, each followed by your Feedback. All you need is your email.

    Try it free

  2. Buy online

    By card, per Participant, from one to twelve months. Prices are public.

    See pricing →

  3. Set up the practice

    Choose the ready-made Situations or create yours, from a website or a PDF.

    How it is created →

  4. Invite your people

    Each person gets their own login and practises when they need to.

    Buy →

From 100 Participants up: ask us for a quote. Selling training? Pricing for training providers.

Questions about AI management role-play

If your question isn't here, the quickest answer is to try it: a spoken Simulation, free.

Try it free

Classroom role-play remains the right place for an immediate debrief and discussion among colleagues. But each manager tries once or twice, in front of the others. With the AI-Trainer they repeat the same conversation whenever they need to, without an audience, and every Simulation leaves written Feedback.

No. The Participant enters the Situation and speaks: no instructions to write, no tools to choose, nothing to configure. You need a microphone; you do not need a camera.

No. It describes the behaviours observed in that Situation, on five criteria and a 1–5 scale. It is not a judgement of the person, it does not compare people, and it is not used for personnel decisions.

The Participant, in their Individual Sheet. A company buying for itself manages who practises but does not read the Individual Sheets. If the practice comes through a training provider, the trainer reads them in the Trainer Area and the client receives the Class Sheet, without names. It is never used to compare people or for personnel decisions.

Yes. The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback; all you need is your email: try it free (page in Italian). After purchase you also find the six leadership Situations.

Other areas

The same way of practising, on other conversations.

A professional in a navy suit on the phone with a customer, in a bright office SalesWhen you bring in a new salesperson. Two colleagues in jackets talk and listen to each other in a bright office Soft skillsWhen the hard part is working with others. A customer care agent with a headset talks with a customer in front of the computer Unhappy customersWhen a customer calls angry. A negotiation at the table: two professionals examine the documents facing the other party NegotiationWhen there's a deal to close. A candidate in a camel blazer, seated at the table, listens attentively to two interviewers in a bright office Job interviewsWhen someone is preparing for an interview. A trainer leads a small group in a bright meeting room, with a screen Corporate trainingWhen a company course ends in the classroom. Hands on a laptop on a light wooden table, next to documents and a glass of water Your own caseWhen the conversation that matters is yours alone.

Try a Simulation yourself.

The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback: all you need is your email. After purchase you also find the six leadership Situations, plus the one on your own case.

Try it free Buy

For your company: pricing and terms. Selling training? Pricing for training providers.

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