AI sales role-play: before the first real customer.
A new salesperson knows the product. What they lack is practice: the gatekeeper, the higher quote. Here they get it out loud with the AI-Trainer, before the first real customer.
The AI-TrainerHead of administration at a services company: after a good presentation she has gone quiet and has been putting things off for six weeks.
The person practisingFind out why the deal has stalled and close with a yes, a no or a step with a date.
The five Feedback criteria · 1–5 scale · in Italian in the product
As soon as the Simulation ends, the salesperson reads their Feedback.
Five criteria on a 1–5 scale and a pointer for the next attempt.
All the Feedback stays in their Individual Sheet, dated.
It describes behaviours in a Situation: it is not a judgement of the person.
Simulation Feedbackillustrative example
Situation · Getting past the gatekeeper
Clear introduction4/5
Value in one sentence3/5
Respect for the gatekeeper4/5
Questions to the assistant2/5
Asking for a small next step3/5
For the next Simulation: before asking for the director, ask the assistant a question about how their office works, and close by asking for a small step: who to send a short note to, and when to call back.
How it works, in practice
Choose or create the Situation
A ready-made Situation, or yours: from a website or a PDF.
The salesperson talks out loud with the AI-Trainer
From their own login, whenever they need to, in Italian. The AI-Trainer plays the customer.
Read the Feedback, and try again
Five criteria and a pointer. Try again until the conversation holds.
Only the microphone, never the camera. The other party is declared as artificial intelligence. Arenia does not keep audio or video recordings of the Simulation.
Before the first real customer.
The same call, repeated until it holds. No colleagues watching, no customer to lose.
What it trains well, and what it does not
Arenia does not replace the trainer: it amplifies practice and makes it visible.
Works well
The opening and discoveryThe first sentences and the questions before the proposal: you try them, get them wrong, redo them.
Recurring objectionsPrice, timing, a supplier already in place, a postponed decision: short, frequent, repeatable.
Closing on a concrete stepAsking for a commitment with a date: the part most often lost in real calls.
Not the right place
The long relationshipYears of relationship with a customer cannot be compressed into one conversation: that is learnt in the field.
Multi-party negotiationCommittees, internal balances, long timelines: there strategy matters, and strategy is discussed with your manager or in the classroom.
A judgement of the salespersonThe Feedback describes behaviours in a Situation: it does not say how much a person will sell.
You can start today, in four steps
From the trial to your people's first Simulation, without waiting for anyone.
Try it free
5 Simulations out loud, each followed by your Feedback. All you need is your email.
Classroom role-play remains the right place for discussion among colleagues and an immediate debrief. But classroom time is short: everyone tries once or twice, in front of the others. With the AI-Trainer the salesperson repeats the same conversation whenever they need to, without an audience, and every Simulation leaves written Feedback.
No. The Participant enters the Situation and speaks: no instructions to write, no tools to choose, nothing to configure. You need a microphone; you do not need a camera.
Yes, with the Situation on your own case: after purchase you create it from a website or a PDF, try it and give it to your Participants. It is included in the price. If you want us to prepare it, that is a separate offer: let's talk.
The Participant, in their Individual Sheet. A company buying for itself manages who practises but does not read the Individual Sheets. If the practice comes through a training provider, the trainer reads them in the Trainer Area and the client receives the Class Sheet, without names. It is never used to compare people or for personnel decisions.
Yes. The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback; all you need is your email: try it free (page in Italian). After purchase you find all six sales Situations.
Other areas
The same way of practising, on other conversations.
The free trial is 5 Simulations out loud with the AI-Trainer, each followed by your Feedback: all you need is your email. After purchase you find all six sales Situations, plus the one on your own case.
